Refund Policy

Last updated: 4 October 2026

No Refunds

All purchases of TypeOrDrop Premium subscriptions are final and non-refundable, including but not limited to:

• Monthly or annual subscription charges
• Partial billing periods after cancellation
• Unused quota, credits, or features within a billing period
• Renewal charges, including if you forgot to cancel before renewal

By subscribing, you acknowledge and agree that you will not be entitled to a refund except where required by law (see below).

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future renewal charges, but you will retain Premium access until the end of your current paid billing period. No partial-period refund is issued for the unused remainder of that period.

Exceptions Required by Law

Notwithstanding the above, we will honor refunds where required by applicable law, including:

• Statutory consumer protection rights in your jurisdiction that cannot be waived (e.g., certain EU/UK cooling-off periods for digital goods, where applicable)
• Duplicate or erroneous charges caused by a billing error on our part
• Fraudulent charges not authorized by the account holder

If you believe you qualify for one of these exceptions, contact us at support@typeordrop.com with your account email and order/transaction ID, and we will review the request.

Failed Conversions or Downloads

If a conversion or download job fails due to a technical error on our end and you were charged for a premium-only feature as a direct result, contact support@typeordrop.com and we will investigate on a case-by-case basis. This is a discretionary service accommodation, not a guaranteed refund right.

Billing Disputes

Before initiating a chargeback with your bank or card issuer, please contact us first at support@typeordrop.com so we can resolve the issue directly. Unauthorized chargebacks may result in suspension of your account.

Payment Processor

All payments are processed by Paddle, our authorized reseller. Paddle's own terms may also apply to your transaction.

Contact

Questions about billing or this policy: support@typeordrop.com